Digital Imaging Technician
Job Description
SmileDirectClub is seeking a talented and detail-oriented Digital Imaging Technician to join our team. As part of our dedicated dental team, the Digital Imaging Technician will play a crucial role in capturing and processing high-quality digital images that are essential for the creation of personalized aligners for our customers. You will work closely with our dental professionals to ensure accurate imaging and maintain a seamless workflow to support our teledentistry services. This role offers an exciting opportunity to be part of a fast-growing company that’s revolutionizing the way people approach dental care.
Key Responsibilities
- Capture and process high-quality digital images, including 3D scans, intraoral photos, and X-rays, to assist in treatment planning and aligner creation.
- Ensure all imaging is performed with precision and adheres to SmileDirectClub’s guidelines and quality standards.
- Troubleshoot and resolve any imaging-related issues, ensuring all equipment is properly maintained and calibrated.
- Collaborate with dental professionals to ensure accuracy in digital records and treatment progress.
- Assist in the setup, operation, and maintenance of digital imaging equipment and software.
- Document and track patient imaging records and ensure all data is stored securely and accurately.
- Provide exceptional customer service by helping patients feel comfortable during the imaging process.
- Work closely with the SmileDirectClub team to support a smooth workflow, ensuring timely treatment delivery.
Skill & Experience
- Associate’s degree or relevant certification in dental technology, imaging, or a related field (preferred).
- Proven experience with digital imaging technologies, including 3D scanning, intraoral cameras, and dental X-rays.
- Strong attention to detail and a commitment to maintaining high-quality imaging standards.
- Familiarity with dental imaging software and the ability to troubleshoot technical issues.
- Excellent communication and interpersonal skills, with the ability to work effectively with both patients and the dental team.
- Ability to maintain confidentiality and handle sensitive patient information with professionalism.
- Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
- Prior experience in a dental office or orthodontic setting is a plus.
