Zendesk

Zendesk is an American customer service and engagement platform that provides businesses with tools to manage customer support, communication, and relationship management. The company focuses on making customer interactions more efficient and personalized through cloud-based solutions, including ticketing systems, live chat, AI-powered automation, and analytics. With its intuitive and scalable platform, Zendesk helps businesses of all sizes enhance customer experiences and streamline support operations.

Zendesk was founded in 2007 by Mikkel Svane, Morten Primdahl, and Alexander Aghassipour with the goal of simplifying customer service through modern, user-friendly software. Over the years, the company has expanded its offerings with products like Zendesk Support, Zendesk Chat, and Zendesk Sell, catering to businesses in various industries. By leveraging artificial intelligence, automation, and omnichannel support, Zendesk continues to empower companies to build strong customer relationships and deliver seamless support experiences.